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Online Repeat Prescriptions

Repeat prescriptions can be ordered online (non-rebateable fee applies) for eligible patients.

Terms and conditions of the service are:

  1. This service is only available for existing patients who have visited a NBGP Doctor in person within the last three months.
  2. We can only provide repeat prescriptions. To obtain a repeat prescription, you must have obtained this prescription from your doctor previously.
  3. You may select more than one medication with each request. However, NBGP reserves the right to reject requests with more than one medication that are deemed excessive.
  4. You can lodge more than one request at a time.
  5. Repeat prescriptions for addictive medication including benzodiazepines and opiates are not provided using this service.
  6. Repeats for authority scripts are not provided using this service.
  7. Each prescription request is assessed by your doctor who will approve or decline the request on clinical grounds. If the request is declined, you will be advised to make an appointment.
  8. Requests will only be completed by your regular doctor at the clinic. In the event that your regular doctor is on leave, you are required to make an appointment at the clinic to obtain your prescription.
  9. Your GP may not be able to provide a repeat prescription if they have not seen you recently.
  10. A non-rebateable fee is charged for each request. All applicable fees will be specified when completing the request.
  11. The fee associated with each request is payable when the request is submitted. If your request is declined, you will receive an automatic refund within several business days.
  12. Requests for repeat prescriptions may take several business days to be processed. Urgent requests will be completed by the specified processing time, however; this is subject to your regular doctor consulting on the day of receiving the request and having approved the request on clinical grounds.
  13. Postage of scripts is not available.
  14. If you select the "Fax to Pharmacy" delivery option, where available, you must select a pharmacy nominated by the clinic. For security and privacy reasons, we can only send prescriptions to a pharmacy we have nominated.

 

Online Repeat Referrals

Repeat referrals can be ordered online (non-rebateable fee applies) for eligible patients.

Terms and conditions of the service are:

  1. This service is only available for existing patients.
  2. Referrals cannot be backdated.
  3. We can only provide repeat referrals. To obtain a repeat referral, you must have previously seen the specialist.
  4. Each referral request is assessed by your doctor who will approve or decline the request on clinical grounds. If the request is declined, you will be advised to make an appointment.
  5. Your GP may not be able to provide a repeat referral if they have not seen you recently.
  6. Requests will only be completed by your regular doctor at the clinic. In the event that your regular doctor is on leave you are required to make an appointment to obtain your referral.
  7. A fee is charged for each request. This fee may vary based on urgency and delivery method. All applicable fees will be specified when completing the request.
  8. The fee associated with each request is payable when the request is submitted. If your request is declined, you will receive an automatic refund within several business days.
  9. Requests for repeat referrals may take several business days to be processed. Urgent requests will be completed by the specified processing time, however; this is subject to your regular doctor consulting on the day of receiving the request and having approved the request on clinical grounds.
  10. Delivery via mail may take up to five (5) business days to arrive from the date posted. If you require your referral earlier, we advise that you should collect it from the clinic directly where this option is applicable.